Approve to Pay - This action cannot be completed because the accounting period is closed

Owned by Thomas Sherman (Deactivated)
Jan 03, 2018

When approving to pay expenses in Projector Web, you may encounter the following error message - This action cannot be completed because the accounting period is closed

If you are in Management Portal, please see Error - Payment voucher cannot be approved because there is no accounting period open for A/P transactions

By default, when you use the Approve to Pay button, we use today's date for creating a payment voucher. Today is likely closed for AP transactions and needs to be opened.

Solution 1

Based on the payment voucher's date, often today's date, open the accounting period for AP transactions. If this is the beginning of a new month or year, you may need to make a new period.

Solution 2

If your payment voucher already exists, find it from Topics | Payment Vouchers. Open it and click the edit icon to set the date.

Solution 3

If you don't already have a payment voucher, create one from Topics | Payment Vouchers. You can set the date on creation.