Warning - Projector could not update one or more of its components from the network

When launching Projector you may receive the following warning message - Projector could not update one or more of its components from the network. Please ensure that your network connection is working properly and that no other copies of Projector are running.

This error occurs when we have released an update to Projector, but you have another instance of Projector already running. Because the two instances share files, the new instance cannot update itself.




Solution 1

Please close all currently open Projector instances and then try launching again.

Solution 2

If you do not see any running instances, you can check your task manager for OpsProjectorUI.exe or OpsProjectorUI32.exe and manually terminate them.

  1. Open Windows task manager.
  2. Click on the processes tab.
  3. Find OpsProjectorUIxx.exe
  4. Terminate the process. Now try launching management portal again.

Solution 3

Reboot your computer