Warning - Your change will cause periods of overlap, during which multiple rate exceptions will be in effect

When changing a role based rate I receive the following message. What does this mean?

Message

Explanation

Your change will cause period(s) of overlap, during which multiple rate exceptions will be in effect. To fix this, the begin date and end date of surrounding entries will be adjusted. It is also possible that one or more entries will be deleted. Click OK to continue, or Cancel to abort change altogether.

There is an existing role based override for all of time. This is depicted by the << and >> symbols. By adding a new override you are creating a conflict with this 'all of time' override. To fix this:

  • Find the existing all of time override and click the edit button
  • Set an end date
  • Now create your new override rate using a non-conflicting date